Valve has updated Steam’s refund policy, making now easier to get your money back for games that did not meet your expectations – or were falsely advertised. This is undoubtedly great news, though there is a possibility that some gamers may exploit some of Steam’s new refunds policy.
As Valve stated, players can request a refund for nearly any purchase on Steam, for any reason.
“Maybe your PC doesn’t meet the hardware requirements; maybe you bought a game by mistake; maybe you played the title for an hour and just didn’t like it.”
What may scare indie devs is the fact that gamers can get refunds for games they’ve played for only two hours or so. And believe it or not, some games do last that long.
“Valve will, upon request via help.steampowered.com, issue a refund for any reason, if the request is made within fourteen days of purchase, and the title has been played for less than two hours.”
PC gamers can request refunds for actual games, downloadable content purchased via Steam, as well as in-game purchases.