Steam Gets New Refund Policy

Valve has updated Steam’s refund policy, making now easier to get your money back for games that did not meet your expectations – or were falsely advertised. This is undoubtedly great news, though there is a possibility that some gamers may exploit some of Steam’s new refunds policy.

As Valve stated, players can request a refund for nearly any purchase on Steam, for any reason.

“Maybe your PC doesn’t meet the hardware requirements; maybe you bought a game by mistake; maybe you played the title for an hour and just didn’t like it.”

What may scare indie devs is the fact that gamers can get refunds for games they’ve played for only two hoursĀ or so. And believe it or not, some games do last that long.

“Valve will, upon request via help.steampowered.com, issue a refund for any reason, if the request is made within fourteen days of purchase, and the title has been played for less than two hours.”

PC gamers can request refunds for actual games, downloadable content purchased via Steam, as well as in-game purchases.

John Papadopoulos

John is the founder and Editor in Chief at DSOGaming. He is a PC gaming fan and highly supports the modding and indie communities.Before creating DSOGaming, John worked on numerous gaming websites. While he is a die-hard PC gamer, his gaming roots can be found on consoles. John loved - and still does - the 16-bit consoles, and considers SNES to be one of the best consoles. Still, the PC platform won him over consoles. That was mainly due to 3DFX and its iconic dedicated 3D accelerator graphics card, Voodoo 2. John has also written a higher degree thesis on the "The Evolution of PC graphics cards." Contact: Email