After Ubisoft’s decision to deactivate some Far Cry 4 keys from UPLAY – that were bought from unauthorized retailers – G2A and Kinguin went ahead and issued a statement regarding this issue. According to both of them, Ubisoft is to be blamed. And while Kinguin did not promise any compensation, G2A stated that those who purchased their keys via G2A’s Shield program will certainly get one.
As Kinguin claimed:
“The current case raised by Ubisoft is surely unfair towards the players. The banned game copies in question were acquired through licensed wholesale distributors and as such the origin of the ‘keys’ is the publisher himself. We believe Ubisoft had no legal basis for its action. They did it just because they simply can. Kinguin of course is not going to challenge Ubisoft in court as we are not match up for these giants. We will continue to focus on customer’s satisfaction and our customers know we have never let them down.”
G2A, on the other hand, had this to say:
“As some of you may already know, steps have been taken to remove games purchased indirectly from a publisher, via main marketplaces in the web. G2A is not in any case responsible for any of these procedures. However, we are well aware of this process and will do everything possible to compensate for that. For users who have made transactions without G2A Shield, we will check if the corresponding merchant was responsible for the withdrawal of the code. If so, these users will get a compensation. Any user who used G2A Shield affected by the current process will get either a new code for the game or the money back. G2A will make every possible exertion to prevent this kind of procedures in the future and exclude merchants responsible for such incidents from the marketplace.”
As of now, Ubisoft has not made any public or official statement regarding this whole thing.