YsNet has announced that PC gamers can request a refund for Shenmue 3 from today and until September 3rd. If you have backed up this project, you should check your inboxes as Fangamer sent the survey earlier today.
As YsNet noted, refund requests will be accepted only through the backer survey during the survey period. Moreover, refund processing timing may vary depending on payment service and transaction status. Therefore, it may take 20 business days or up to 3 months.
However, it appears that the team may not be able to provide Steam keys for the game. YsNet claims that Valve may not provide/allow YsNet to honor its commitment to its fans.
“As negotiations with Valve are ongoing, we are not able to make a firm commitment at this point concerning the availability of the Steam keys.
Requests for Steam keys will be accepted through the survey, however, there is the possibility that Steam keys will ultimately not be distributed depending on negotiations with Valve. An announcement will be posted in the updates with the outcome of the negotiations.
We apologize for this revision to the previously stated PC option.”