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Steam handles over 50K refund requests per day, hardware & software survey for April 2017 unveiled

Valve has shared some interesting stats, revealing that it receives over 50K refund requests per day. Moreover, the team unveiled its hardware and software survey for April 2017.

What’s really interesting here is that Valve out of these 50K (and in some cases 90K and even 100K) requests, only 1/5 of them are not being addressed (as they are awaiting for a response). In other words, Valve’s accepts the 80% of the submitted requests for refunds in the very same day.

In other news, it appears that NVIDIA is increasing its dominance over AMD. The last hardware & software survey we covered was for November 2016. Since then, NVIDIA saw an increase of 2.92%, whereas AMD saw a decrease of 1.54%. Intel also saw a decrease of 1.33%.

On the other hand, Intel saw a slight increase on the CPU side. 79.73% of the survey-takers prefer Intel’s CPUs, while 20.27% prefer AMD’s CPUs. Since November 2016, Intel saw an increase of 1.23% (and AMD saw a similar decrease).

But what about the number of CPU cores per computers? According to the survey, 50.11% of the survey-takers own a quad-core CPU, while 44% own a dual-core CPU. Only 4.26% has a CPU with more than four CPU cores, and 1.62% is still on a single-core CPU. To put things into perspective, quad-cores gained a 2.31% increase (compared to November 2016) whereas dual-cores saw a 1.9% decrease. Interestingly enough, the amount of owners of CPUs that feature more than four CPU cores has been decreased by 0.24%.

John Papadopoulos

John is the founder and Editor in Chief at DSOGaming. He is a PC gaming fan and highly supports the modding and indie communities. Before creating DSOGaming, John worked on numerous gaming websites. While he is a die-hard PC gamer, his gaming roots can be found on consoles. John loved - and still does - the 16-bit consoles, and considers SNES to be one of the best consoles. Still, the PC platform won him over consoles. That was mainly due to 3DFX and its iconic dedicated 3D accelerator graphics card, Voodoo 2. John has also written a higher degree thesis on the "The Evolution of PC graphics cards." Contact: Email