Valve has updated Steam’s refund policy, making now easier to get your money back for games that did not meet your expectations – or were falsely advertised. This is undoubtedly great news, though there is a possibility that some gamers may exploit some of Steam’s new refunds policy.
As Valve stated, players can request a refund for nearly any purchase on Steam, for any reason.
“Maybe your PC doesn’t meet the hardware requirements; maybe you bought a game by mistake; maybe you played the title for an hour and just didn’t like it.”
What may scare indie devs is the fact that gamers can get refunds for games they’ve played for only two hours or so. And believe it or not, some games do last that long.
“Valve will, upon request via help.steampowered.com, issue a refund for any reason, if the request is made within fourteen days of purchase, and the title has been played for less than two hours.”
PC gamers can request refunds for actual games, downloadable content purchased via Steam, as well as in-game purchases.
John is the founder and Editor in Chief at DSOGaming. He is a PC gaming fan and highly supports the modding and indie communities. Before creating DSOGaming, John worked on numerous gaming websites. While he is a die-hard PC gamer, his gaming roots can be found on consoles. John loved – and still does – the 16-bit consoles, and considers SNES to be one of the best consoles. Still, the PC platform won him over consoles. That was mainly due to 3DFX and its iconic dedicated 3D accelerator graphics card, Voodoo 2. John has also written a higher degree thesis on the “The Evolution of PC graphics cards.”
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Well there goes most of Ubisoft’s sales on Steam. Perhaps they’ll have to actually hire a team to optimize games now.
Might not be that much of a long-stretch actually given that they’ve said AC: Syndicate will be released after the console versions by a few months. The wishful thinker in me is hoping that they’ve recognised the need for optimisation.
haha nicely put!
Good move Valve. Now do some Quality Control thingy for Early Access and it’ll all be perfect.
quality control needs to be done on every game not just early access. the amount of crap some publishers put on steam is unbelievable. some of them have dozens of games without not even 1 game getting 70%+ positive votes
No chance of getting a refund for DayZ SA then, damn
Still like gog better 🙂
They do refunds of pre-orders too!
“a fool and his money easily parted” has been replaced by “a fool and his money easily parted until he b*tches about it enough to get his money back”
i get refund on steam wallet or on paypal?
“What may scare indie devs is the fact that gamers can get refunds for games they’ve played for only two hours or so. And believe it or not, some games do last that long.”
Some “games” last 5 minutes, have no replayability and even no gameplay, to me those are the equivalent of randomly smearing feces on a canvas and calling it a deep and meaningful work of art. Unless the devs are tricking people into buying those games they should have nothing to fear from the new refund policy considering the type of people who willingly and knowingly buy such games aren’t likely to want a refund, either way they can always set up a Patreon account to help them pay for those lensless glasses and neon hair dyes.
hey now stop opressing women, steam is mysoginistic for not disabling refunds in games made by purple/pink hair whales.
Heh.
im guessing you hate short stories and short movies a well
I’m guessing that if the author of Doom: Repercussions of Evil wore a beret, hipster glasses and told you that his fanfic is deep intellectual commentary on the evils of capitalism you’d praise it as the best piece of literature ever written.
i wonder howd you come to that conclusion from what i said
not every game needs to be a 30 hour long game where you kill things constantly because reasons you know?
The same way you came to the conclusion that I hate short stories and movies.
“Some “games” last 5 minutes, have no replayability and even no gameplay,
to me those are the equivalent of randomly smearing feces on a canvas
and calling it a deep and meaningful work of art”
from that part exactly.
games like to the moon and short visual novels (or games like gone home and dear esther) are normally the best you can find in the gaming world when it comes to story telling
At last some good news from steam. Last time they were charging for mods ffs!!